Terms for using ShipCadence.

These Terms of Service govern access to and use of ShipCadence, including the website, application, onboarding flows, integrations, analytics readouts, product recommendations, AI-assisted research, agent packets, hosted runner features, billing flows, and related support services.

By creating an account, connecting a provider, starting a trial, selecting a plan, or otherwise using ShipCadence, you agree to these Terms on behalf of yourself or the organization you represent. If you use ShipCadence for an organization, you confirm that you have authority to bind that organization.

ShipCadence is a product and engineering system for solopreneurs and small teams. The service helps customers collect product signals, connect selected business and development sources, prioritize product work, generate implementation plans, prepare reviewable pull requests or agent work packets, and measure results from shipped changes.

ShipCadence does not replace customer judgment. Recommendations, generated content, code changes, research notes, measurements, and automated workflows are assistive outputs. Customers are responsible for deciding what to use, verifying accuracy, testing changes, complying with their own obligations, and monitoring production systems.

You must provide accurate account information, maintain control of your login credentials, and promptly update account and billing details when they change. You are responsible for activity that occurs under your account or workspace, including activity by invited users or connected automation.

You may not share credentials, impersonate another person, create accounts to bypass limits, or use ShipCadence after your access has been suspended or terminated.

ShipCadence may offer free access, beta access, time-limited trials, paid subscriptions, add-ons, or usage-based features. Trial length, included features, usage allowances, and upgrade requirements may vary by offer and may be changed or withdrawn for future customers.

Paid plans renew until canceled unless the checkout, invoice, or order flow says otherwise. Fees are non-refundable except where required by law or expressly stated in writing. Customers are responsible for applicable taxes, provider charges, repository hosting costs, cloud costs, and third-party service fees that are not included in the selected ShipCadence plan.

ShipCadence works from the providers and scopes each workspace authorizes, including services such as GitHub, Slack, product analytics tools, email sources, and payment providers. You are responsible for ensuring that you have permission to connect those sources and process the data they expose.

Connected-provider terms continue to apply. ShipCadence is not responsible for third-party outages, rate limits, API changes, permission errors, deleted resources, provider-side records, or charges from connected services. You can disconnect integrations in the product or in the provider account.

ShipCadence may use AI systems to summarize customer signals, draft company context, research competitors, recommend product work, prepare implementation plans, generate agent packets, and propose code changes. AI output can be incomplete, outdated, inaccurate, or unsuitable for a particular use.

You must review generated output before relying on it. You are responsible for verifying facts, preserving confidential information, checking licenses, testing code, reviewing pull requests, and deciding whether output should be used in your business or product.

Hosted runner and agent features are designed to prepare scoped, reviewable work. ShipCadence may read selected repository context, create branches, open pull requests, or produce implementation artifacts when authorized by the workspace and plan.

ShipCadence does not automatically merge, deploy, or operate customer production code unless a separate written agreement or product setting expressly enables a specific workflow. Customers are responsible for review, testing, security checks, merge decisions, deployment, rollback, monitoring, and incident response for their own products.

You may not use ShipCadence to break the law, violate third-party rights, access systems or data without permission, submit malicious code, distribute malware, generate spam, harass others, bypass usage limits, overload provider services, probe ShipCadence security controls, reverse engineer restricted portions of the service, or interfere with other customers.

You may not use ShipCadence to process highly sensitive regulated data unless ShipCadence has expressly agreed in writing. This includes protected health information, payment card numbers, government identification numbers, biometric identifiers, and data subject to special compliance programs not covered by the current product.

As between you and ShipCadence, you retain ownership of content, data, repositories, prompts, signals, context, and other materials you submit or connect to the service. You grant ShipCadence a limited license to host, process, transmit, display, and use that content as needed to provide, secure, support, and improve the service.

You represent that you have the rights needed to submit or connect customer content. ShipCadence may generate operational metadata, logs, analytics, and aggregated or de-identified information about service usage, provided it does not identify you or disclose customer content in a way that reveals confidential information.

ShipCadence handles personal data and workspace data as described in the Privacy Policy and Data Deletion page. Those pages explain the data ShipCadence stores, how provider access is scoped, and how customers can request removal.

No internet service can guarantee perfect security. You are responsible for keeping your credentials secure, limiting provider scopes to appropriate resources, rotating exposed secrets, and notifying ShipCadence promptly about suspected unauthorized access.

You may stop using ShipCadence at any time. Workspace owners can cancel paid access, disconnect providers, or request deletion through available product controls or support. Cancellation may not remove provider-side records, branches, pull requests, workflow files, or billing records held by third parties.

ShipCadence may suspend or terminate access if you violate these Terms, create risk for the service or other customers, fail to pay amounts due, or use the service in a way that may cause legal, security, or operational harm. ShipCadence may preserve records where required for legal, security, billing, or fraud-prevention purposes.

ShipCadence may add, remove, limit, or modify features, providers, plans, beta programs, pricing, usage limits, and infrastructure options. The service may be unavailable during maintenance, provider outages, incidents, or changes to third-party APIs.

Beta, trial, preview, or experimental features may be changed or discontinued at any time and may not be covered by the same support or availability expectations as generally available paid features.

ShipCadence is provided on an as-is and as-available basis to the fullest extent permitted by law. ShipCadence disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, uninterrupted availability, and error-free operation.

ShipCadence does not warrant that recommendations, research, measurements, AI output, code changes, provider data, or integrations will be accurate, complete, secure, compliant, or suitable for your product, customers, market, or business.

To the fullest extent permitted by law, ShipCadence will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, security incidents, deployment failures, provider outages, or loss of goodwill.

To the fullest extent permitted by law, ShipCadence's total liability for all claims relating to the service will not exceed the greater of the amount you paid to ShipCadence for the service in the three months before the event giving rise to the claim or one hundred U.S. dollars.

You will defend, indemnify, and hold harmless ShipCadence from claims, damages, liabilities, costs, and expenses arising from your customer content, connected services, use of generated output, products, code, deployments, violation of these Terms, violation of law, or infringement of third-party rights.

Unless a signed agreement with ShipCadence says otherwise, these Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. The parties will first try to resolve disputes informally by contacting the support address below.

If informal resolution does not resolve the dispute, either party may bring claims in the state or federal courts located in Arizona, and each party consents to those courts for that purpose, except where applicable law requires a different forum.

ShipCadence may update these Terms from time to time. If changes are material, ShipCadence will take reasonable steps to notify customers through the product, website, email, or another appropriate channel. Continued use of ShipCadence after an update becomes effective means you accept the updated Terms.

Questions about these Terms, billing, privacy, security, or account deletion can be sent to the support address listed on this page.